Arranging your treatment
Arranging your treatment
You can find out more about the costs of treatment, payment terms and eligibility by contacting our Reservations team on 01622 237 727.
For an initial consultation with one of our specialist consultants, you will be charged a fixed price by the consultant, typically between £150 and £250. They will assess your condition, carry out an examination, if required, and may recommend diagnostic tests such as blood tests, MRI scan or Xray to be able to reach a diagnosis. These tests may be carried out on the same day and you will need to pay for them at the same time.
Once you have seen a consultant, had any necessary tests and the consultant has reviewed your results, you may require admission into hospital for treatment or an operation. If you would like to pay for your own treatment, you will receive a full quotation and explanation of the costs included within your self-pay package. We will ensure that there are no hidden costs thus giving you peace of mind allowing you to focus on your treatment. Consultant and Anaesthetist fees for any operations will be included in your package unless otherwise stated.
If you are being admitted to the hospital for treatment we will contact you up to five days before your admission to ensure that we have all your details correctly and will also request payment. You can pay by most credit/ debit cards over the phone. We will also accept a cheque or bank transfer which must be cleared prior to admission (details will be given when we contact you) or cash.
If your inpatient or day case admission requires non-surgical treatment or is not eligible for a self-pay package you will be charged for your treatment as given. A deposit will be required prior to or on admission. Our team will advise you of the required deposit, depending on your treatment. It should be noted that the minimum deposit required will be £2,500. Our team will monitor your bill on a daily basis and advise you of additional payments as required. On discharge you will receive your final bill for settlement.
Will there be extras to pay?
As part of our Terms and Conditions, patients are required to submit their personal credit/debit card details upon arrival on the day of their admission or outpatient treatment.
Your card details will be pre-authorised to cover any incidentals during your stay that will not typically be covered by your insurance policy or pre-paid self-pay package.
Additional charges will include, but are not limited to:
- Diagnostic services carried out at the hospital as a result of your initial consultation
- Additional night’s stay after you have been clinically discharged
- Visitors meals
- Telephone calls
Your financial details will be securely stored and should any excess be liable upon your discharge (from your policy or personal expenditure), the Hospital shall contact you and confirm that we will be charging your account.